Privacy Policy
Effective date: 23 October 2026
Who Is Responsible for Your Information
Practise German is responsible for the personal information described in this policy. For privacy questions or requests, contact practisegerman.info@gmail.com.
1. Information We Collect
We collect information needed to operate Practise German, including your name, email address, email verification status, profile image, account status, subscription or entitlement status, evaluation allowance, practice activity, submitted answers, AI feedback, scores, and progress. If you upload an image for handwriting extraction, that image and the extracted text may be processed to provide the extraction feature.
2. Google Sign-In
When you sign in with Google, Google provides an authentication credential to Practise German. We use it to verify your identity and create or access your account. We may receive and store basic Google account information such as your name, email address, email verification status, and profile image. We do not sell Google user data, use it for advertising, or request access beyond what is needed for sign-in and account operation.
3. How We Use Information
We use your information to provide the platform, authenticate users, save progress, evaluate writing submissions, extract handwriting when requested, manage access to free or premium features, prevent abuse, troubleshoot issues, improve app quality, and communicate with you about account or service matters.
4. Payments and Subscriptions
Payments are processed through Razorpay. Practise German may send Razorpay limited information needed to open checkout, such as your email, name, plan, subscription identifier, and payment verification details. Payment card, UPI, wallet, banking, or similar payment instrument details are handled by Razorpay and are subject to Razorpay's own terms and privacy policy.
5. Cookies, Storage, and Analytics
We use cookies, browser storage, and similar technologies to keep you signed in, remember temporary drafts or preferences, measure product usage, and improve reliability. In production we may use Microsoft Clarity, PostHog, Google analytics tools, and Sentry. These services may collect device, browser, page, interaction, performance, error, session replay, heatmap, and event data to help us understand how the site is used, diagnose issues, improve user experience, support security, and measure product performance.
6. Data Sharing
We do not sell your personal information. We may share limited information with trusted service providers who help us run Practise German, including hosting, authentication, payment processing, analytics, error monitoring, email or support tools, and AI or handwriting-processing providers. We may also disclose information if required by law, to protect users or the service, or in connection with a business transfer such as a merger, acquisition, or reorganization.
7. Your Submissions and AI Processing
When you request feedback or handwriting extraction, we process the writing prompt, your submitted answer, an uploaded handwriting image, extracted text, and relevant learning context such as the exercise and language level. We may send this information to service providers that supply AI model, text-extraction, hosting, or related infrastructure. We use the resulting output to provide corrections, scores, explanations, examples, and extracted text, and to operate, secure, troubleshoot, and improve these features.
AI output is generated automatically and may be inaccurate or incomplete. It supports language learning only. It is not used to make decisions that produce legal or similarly significant effects about you. A score or recommendation does not determine an official exam result, qualification, admission, employment decision, or government benefit. You can choose not to submit an answer or image for AI processing, although the associated feedback or extraction feature will then be unavailable.
Do not include information that is unnecessary for the exercise, including financial details, government identifiers, medical information, passwords, confidential material, or personal information about another person. We do not intentionally use submitted answers or handwriting images to train a general-purpose AI model unless we first provide additional notice and obtain any consent required by law.
8. Data Retention and Deletion
We keep account, payment-access, progress, submission, analytics, and security records for as long as needed to provide the service, comply with legal or tax obligations, resolve disputes, enforce our terms, and maintain backups. You may request access, correction, export, or deletion of your personal information by contacting practisegerman.info@gmail.com. Some records may be retained where legally required or necessary for legitimate business, security, or fraud-prevention purposes.
Retention periods vary by record type and provider. We delete or anonymize information when it is no longer reasonably needed for the purposes described above, subject to backups, security records, dispute resolution, and legal obligations. A deletion request may not immediately remove information from backup systems, but restored backup data remains subject to this policy.
9. Data Security
We apply reasonable technical and organizational safeguards to protect your information. No digital system is completely secure, so we cannot guarantee absolute security.
10. Content Protection Tools
We may use browser-side tools that discourage copying, cutting, dragging, printing, saving, or automated extraction of protected educational content. These tools are used to protect Practise German content and are not designed to collect personal information beyond the usage, security, and analytics information described in this Privacy Policy.
11. Children's Privacy
Practise German is intended for learners who can lawfully use online learning services and make payments where applicable. If you are under the age required by your local law to use online services independently, use Practise German only with permission and supervision from a parent or guardian. We do not knowingly collect personal information from children where parental consent is required.
12. International Processing
Practise German and its service providers may process information in countries other than your country of residence. Data protection laws may differ from those in your location. Where required, we use appropriate contractual or other safeguards for international transfers.
13. Your Privacy Choices and Rights
Depending on where you live, you may have rights to request access to, correction of, deletion of, or a copy of your personal information, to object to or restrict certain processing, to withdraw consent where processing relies on consent, and to complain to the relevant data-protection authority. Withdrawing consent does not affect processing that was lawful before withdrawal. We may need to verify your identity before completing a request. Contact practisegerman.info@gmail.com to make a request or raise a privacy concern.
14. Legal Bases for Processing
Where applicable law requires a legal basis, we process information as necessary to provide the service you request and perform our agreement with you, based on consent where we ask for it, to comply with legal obligations, and for legitimate interests such as security, fraud prevention, troubleshooting, service improvement, and understanding product use. We balance those interests against your rights and choices.
15. Changes to This Policy
We may update this Privacy Policy from time to time. When material changes are made, we will update the effective date above and may provide additional notice where appropriate.